What Type Of Video Stream Does Xmeye Cameras Use

Unifore mini speed (PTZ) dome camera

DVR/NVR/IP Camera Xmeye App Frequently Asked Question

Unifore Security

October 23,2018-8:46 AM

Xmeye is abbreviation of Xiongmai eye, the default app designed for Android and iOS smartphone or tablet, supporting remotely video monitoring for network cameras, digital video recorders, network video recorder that originally developed by Xiongmai technology regardless your IPC/DVR/NVRs' brand. Like to other apps, the app has congenital-in peer to peer (p2p) protocol to establish connection between security camera/dvr/nvr and your app. This article we are pleased to compile a frequently asked question list which answers common questions and provides solution to help yous get problem resolved when using the app.

Xmeye app for Windows PC/Mac Os 10 computer

Xmeye app only runs for Android and iOS smart devices. For desktop computers, you can download Full general VMS software, which support up to 64-channel video surveillance adequacy, it tin can support local IP cameras or add your Internet/remote network cameras and network video recorder past using CloudID. The general VMS software is compatible with your Windows 32/64 OS and Mac OS 10. Please note Xmeye currently has no app for Windows x mobile smartphone.

Xmeye error code pregnant

Error-11204: NAT video connections reach the maximum, tin can not allow new NAT video connexion. Information technology occurs because too many online users to access the video feed, you tin set up password, or reboot device to access over again.
Fault-11300: No permission, the added new account prepare the permission that your device couldn't back up.
Fault-11301: Logon account and password is incorrect, delight double check password. One email address only can accept one business relationship.
Mistake-11302: No account/email is plant, y'all should annals a new business relationship
Error-11307: Device is not be or device is offline, please check is NAT status is success in system's info folio of your IPC/DVR/NVR. If NAT status is success, and then verify is serial number is right.
Error-11314-11315: Password incorrect
Error-11303: The user is locked, DVR/NVR will lock users if endeavour to logon system with wrong password repeatably.
Error-10005: Network timeout, irresolute network environment, or verify if NAT condition is success in device's organisation's info page.

Xmeye unknown fault when adding devices

Ensuring recorder'south NAT status is success under system's info page. You only tin can add cameras, when NAT status is success.
Ensuring device serial number, user name and password info are correct.
Check if your app is an old version, delight upgrade it to the latest.
Upgrading firmware of your DVR/NVR/IPC, former firmware may cause the trouble.

Xmeye only tin can watch SD resolution video non HD

If Xmeye app reminds forwarding mode, doesn't support HD, it means app automatically switch resolution according to network speed. Ensuring your devices utilize the latest firmware.

Forgot Xmeye app password

In lodge to reset/retrieve your password, users should visit www.xmeye.net through computer browser, and then click forget password to become your password back. If your account registered without using email or phone number, and then you are not able to go password dorsum, and have to register a new account.

Xmeye app language Spanish/Russia/German/Italian/French

Currently Xmeye only supports Chinese and English two language, it will switch the linguistic communication according to linguistic communication of your smartphone OS. It tin't support other language beside Chinese and English.

Information technology should be noted that above content is nerveless from Cyberspace, our network cameras and NVRs are based on totally different from Xiongmai, the products are using different apps for remotely viewing. The content below has no relation with Xmeye app.

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